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They have done this to me and a family member and now a friend, can’t believe they get away with it and still are!Eg. They will then send you an invoice days after you return the car, where the whole rental adds up to £450, so they return NOTHING.They charged us for things like, insurance, we were told this was included when quoted and when WE INSERTED OUR CARDS TO PAY! Worst company ever dealt with! After I returned home I noticed that this company had taken more than the agreed contract. Genuinely amazed by how many low reviews there are! Eventually I got a reply in which the pointed to the return being late, it wasn't and whoever replied couldn't do simple maths because even if late they still took way to much from my account ...unlawful activity....stay well clear of this sham company....spread the word. Absolute disgraceful company , avoid at all costs. I hired and paid for a van 3 weeks prior to moving house. Eventually I got a reply in which the pointed to the return being late, it wasn't and whoever replied couldn't do simple maths because even if late they still took way to much from my account ...unlawful activity....stay well clear of this sham company....spread the word. I recently rented a car at Bordeaux airport.I picked up the towards the end of the day.As it was already dark and the parking lot poorly enlightened I was told by the Sixt attendant to check the car the following day.As I was attending a funeral the following morning I inspected the car by midday and noticed a scratch on the front headlight.Despite notifying Sixt upon my return and sending the photo of the damage Sixt nevertheless charged me 1 500 Euros for a damage which clearly already existed. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! The tail-lift was broken and we couldn't open the back of the van.Beware, when you arrive you will then be told you need to pay another £26, this is in case you get a stone chip or puncture, if you don't pay the £26 they charge you £1,000 for a puncture or stone chip according to the staff. I guess in the end it was just to succeed in making me believe there no other option than to pay the minimum insurance (he tried to get more but didn't get it). They offered Hassle free rental with Visa Debit card. Where I used to get Kia’s and Ford’s from Europcar I now get BMW 1 series and Audi’s from Sixt which are all basically brand new. BEWARE! You must be over 21 with a good credit rating. Answer 1 of 47: Hi guys, Wondering if there are any reviews on Sixt Car Rental? Everything was clearly explained by a very professional team led by Ricardo Rodrigues Ramos. There are so many reasons why you would want to book a car rental with Sixt.First there is the rental car selection.You can take your pick of thousands of fleet and reserve that vehicle for one day, two days or even a week or more. However, since then, after many complaints about a faulty car, the dangerous situation we were left in and the fact that we ended up abandoned in the middle of nowhere, we have not had our money back or any compensation. I contacted sixt to say there was no chance I was in the area when said fine was issued they still automatically took the fine payment out of my account aswell as a £50 admin fee! However, since then, after many complaints about a faulty car, the dangerous situation we were left in and the fact that we ended up abandoned in the middle of nowhere, we have not had our money back or any compensation. Worst company ever dealt with! Your experience can help others make better choices. Europe - Sixt Car Rental? They were not very helpful at all, therefore, I referred the issue to the BVRLA and also requested my personal data that was captured on their CCTV as this would prove I was not liable for these damages (which obviously they were very reluctant to provide).This goes on for a few days, then I received this notification "After reviewing the information available, we are pleased to inform you that wewill no longer be pursuing the claim against you for damage and we are closing our file on this matter" which would indicate they investigated the CCTV footage and it clearly shows I was not at fault, surely they should have done this in the first instance to avoid all the stress and potentially unlawfully paying for something that was not your fault!Therefore be careful if using this company, personally, I WOULD NOT RECOMMEND THEM but if you do ensure you take photo evidence when you take the van out and also photos of when it is returned, hopefully, this will help people in a similar position to myself and if you feel your case is not being dealt with correctly then refer your complaint to the BVRL. The car was unclean inside - in a covid work I think this is appalling. Pay the joining fee and first month’s subscription up front. Absolute disgraceful company with lack of empathy and customer care avoid at all costs I had booked hire however due to circumstances cancelled in advanced proceeded to charge for rental anyway stating they incurred costs. Rented a car at Denver 6-22-19. Genuinely amazed by how many low reviews there are! BEWARE! I was moving house that day, it was not an option!! Ratings and reviews have changed. I was treated with the upmost respect and courtesy. Terrible service and overpriced. I explained this to their claims/damage department that there is no way such a large damaged occurred when it was in my possession and they were adamant that I had to pay over £600+ for repairs, regardless of whether this happened on their property or not (as they claimed you are still liable until the van is checked the next working day - but I get notified weeks later). Harassing emails after rental even after explaining the issue satisfactorily. Sixt (Car Hire Service): 1.8 out of 5 stars from 37 genuine reviews on Australia's largest opinion site ProductReview.com.au. 26 Sixt reviews in United Kingdom of Great Britain and Northern Ireland. Where I used to get Kia’s and Ford’s from Europcar I now get BMW 1 series and Audi’s from Sixt which are all basically brand new. I asked for a replacement, they had none. They are THIEVES because after a hundred emails of fighting this, they still won’t give my money back. For small car ... don’t use them !!! Honestly have no idea how the number of bad reviews on here are so high. Rude and slow staffWill definitely be sticking to zipcar from now on and it makes you realise what a great service that is in comparison. scammer Checkin number 37437-E-6 Contrat [protected] Date November 21 2019 to nov 24th 2019 I have rented a car and... Read full review → Won't bother using them again. To be fair to SixT Albania airport, they were easily reachable and happened to have a driver in Montenegro who reached us in an hour and a half to replace the car and ensured we don't miss our plane. Still, I paid the double.I think it's a dishonest company and you should avoid it. No customer service to speak off. They are not actually cheaper but clever enough to trick you. A free inside look at company reviews and salaries posted anonymously by employees. Of course, I was wrong to believe so.The price excludes any insurance at all and I supposedly missed the step in the app to add the insurance... (I'm not blind). Won't bother using them again. They will not put me in contact with a manager and you can only email and their operatives are useless and of no help!Again do not hire from sixt! They added a charge for £70 for ‘special location’ - I was told go to Heathrow to pick it up....... they didn’t mention it would cost £70 to collect it from there as it’s a ‘special location’ - they add another £22 a day In total, they manipulated the invoice to show that I used £450 or products and services when I only agreed to them taking £150 from me for it. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! Makes me think only the people with negative experiences bother to go to TrustPilot to review. This was not a mistake. ! I asked for a replacement, they had none. will use sixt again and again. | Read 21-40 Reviews out of 1,525 I contacted sixt to say there was no chance I was in the area when said fine was issued they still automatically took the fine payment out of my account aswell as a £50 admin fee! We booked Renault Captur (compact SUV) and received an upgrade - Renault Kadjar (full size SUV). Do not rent a car from sixt! Crucially, customers told us whether the description of the rental car matched the reality, and if it was good value for money. To be fair to SixT Albania airport, they were easily reachable and happened to have a driver in Montenegro who reached us in an hour and a half to replace the car and ensured we don't miss our plane. I was moving house that day, it was not an option!! SixT customer complaints are almost non existent. The car has been cleaned and disinfected in front of us. Thinking we had seen the worst of Sixt we went about our day, but no, there was another surprise waiting for us. Sixt Overview. I will never rent with Sixt again and you shouldn't!In short:- Price you see, double it, you got the price you will actually pay. They will then send you an invoice days after you return the car, where the whole rental adds up to £450, so they return NOTHING.They charged us for things like, insurance, we were told this was included when quoted and when WE INSERTED OUR CARDS TO PAY! Moving forward I’ve told them multiple times their number plates have been cloned and they’re not interested in reporting the matter I’ve since been sent photo evidence from Southwark council where the fine was issued and the colours of the cars are totally different. Save on your next car rental with SIXT! I hired and paid for a van 3 weeks prior to moving house. Join the 1,493 people who’ve already reviewed Sixt. We could have driven this van through a wall and you wouldn't have been able to see the difference, just about every panel on the van was dented or scratched.It's a Never Again for me Sixt, although I don't see you being around for too long if you don't improve things quickly.VERY VERY POOR Shane Turner. So once you're there you are kind of stuck.Then the customer service...The agent didn't make any efforts to be understandable. It is our hope that our employees learn many aspects of the industry and enjoy the benefits we offer; we are happy to know that you have benefited from this. I rent cars a lot and this is first time I had such situation. I emailed them on several occasions. With a diverse fleet of like-new vehicles, you'll find the perfect rental car at a convenient location near you. Waste of time. Thought they'd be good as they're reputable. We weren't disappointed, though we did have to queue for 15-20 minutes at the desk when picking up the car. I moved house with no issues and it was returned prior to the allocated time and the keys were dropped through the dropbox out of hours service they offer.Two weeks later I receive an email claiming the van had been damaged, which I was shocked to receive as the van was checked over before I dropped off the keys and vehicle was never left unattended during the hire period, therefore this must have been done on their premises after dropping the van back. I hired a car and had an agreed price. The overall rating of the company is 1.6 and consumers are mostly dissatisfied.. Even if you return the car in perfect condition with full petrol, they will add additional services that you havnt agreed to, and it will be reflected in the final invoice to show you are due nothing back. My English is not bad but even after asking him to repeat many times he kept speaking really fast (a good British English but for foreigners, you can make some effort, just slowing down would have been enough). A fantastic company. Hire car was black car in question is red? Terrible service, overpriced and hidden charges. Rented a car in Albania, drove to Montenegro. I cannot recommend them enough. Bunch of robbing gits “ jumping on the covid gravy train!!! The best experience ever. SIXT is an internationally renowned car rental company offering our mobility services in over 2,200 locations across 105 countries worldwide. I booke a car in Faro 10-17th December. | Read 21-40 Reviews out of 1,493 Alex's rating of their experience of Sixt: (1/5) on 22 October 2019 We decided to pay a bit more to avoid the rip-off merchants and very long queues at the airport. I asked for a manager, no manager in the whole of the UK was available. ! Waste of time. Haven't used them since (preferring Hertz and Europcar) and will never use them again. Alamo, no problem so far. I recently rented a car from sixt for a month once returning the car I’ve received parking fine from the same registration as the car I hired. WOW! I recently rented a car at Bordeaux airport.I picked up the towards the end of the day.As it was already dark and the parking lot poorly enlightened I was told by the Sixt attendant to check the car the following day.As I was attending a funeral the following morning I inspected the car by midday and noticed a scratch on the front headlight.Despite notifying Sixt upon my return and sending the photo of the damage Sixt nevertheless charged me 1 500 Euros for a damage which clearly already existed. Haven't used them since (preferring Hertz and Europcar) and will never use them again. English (US) Español; Français (France) 中文(简 … The tail-lift was broken and we couldn't open the back of the van.Beware, when you arrive you will then be told you need to pay another £26, this is in case you get a stone chip or puncture, if you don't pay the £26 they charge you £1,000 for a puncture or stone chip according to the staff. I paid for the car on my credit card. The branches always seem slick, branded and customer service is generally very good. I paid for the car on my credit card. Extremely happy with Sixt Edinburgh at Dunedin street Exceptional service, the staff was absolutely lovely. First of all it's not near most "real" rental car company locations at DIA, but way off property. 664 Sixt reviews. I believe they’re staff work on some sort of commission/incentive and this show they rob us for out hard earned money. Sixt is rated 5 in a 5 point scale from 6 car rental reviews. Queen says : In our full review of Sixt, you’ll find out how customers rated the clarity of charges during booking, and what they thought of the service when picking up and returning their car. They offered Hassle free rental with Visa Debit card. The alternative is an email but I notice that others have had no luck with getting a response. Answer 1 of 47: Hi guys, Wondering if there are any reviews on Sixt Car Rental? We then left the Sixt yard at Temple meads bristol and set on our way to Exeter. Staff were exceptionally helpful and professional in resolving my mistakes, and service was on point. Terrible company. This review is the culmination of 9 months of irritation with this company, which I will never use again. Sixt’s subscription service works the same way as most of its standard dealership-based competitors: Complete the sign-up process, during which Sixt will check your driver record and credit. You’ll pay £450 for a car for 2 days, that’s £150 for the car rental, and £300 security deposit. Will anyone speak on their experience renting from Sixt? Appalling!Charged the wrong amount and so cancelled the credit payment. All rights reserved. I will never rent with Sixt again and you shouldn't!In short:- Price you see, double it, you got the price you will actually pay. Do not rent a car from sixt! - For the dates we are travelling, Sixt has the cheapest rates for car rental. Read 1262 customer reviews of the Sixt Car Hire www.sixt.co.uk Car Hire & compare with other Car Hire at Review Centre SixT customer complaints are almost non existent. On the way back, the engine caught smoke and we had to abandon car in danger of catching fire. Your experience can help others make better choices. Hi there, thank you for leaving us a review. Behind their fake politeness, they are just here to charge you as much as possible.In more details, my experience:It started nicely with their app, which seems really convenient and their price a little bit cheaper than the competition. They will take a security deposit BUT YOU WONT GET IT BACK! I hired a car and had an agreed price. The absolute best car rental service I have ever had! Everything was clearly explained by a very professional team led by Ricardo Rodrigues Ramos. They are THIEVES because after a hundred emails of fighting this, they still won’t give my money back. It is my first negative review. I emailed them on several occasions. For small car ... don’t use them !!! A free inside look at company reviews and salaries posted anonymously by employees. I believe they’re staff work on some sort of commission/incentive and this show they rob us for out hard earned money. Secondly when we get there, there's a pretty long line. Bunch of robbing gits “ jumping on the covid gravy train!!! Sixt UK: Quality Car Rentals at a Discount. It doubled the price.But I did realize this, only once at the desk (Bristol airport) which is far from the actual airport terminal. Thank you.Ciarán Broadbery, SIXT VICTORIA LONDON - Hidden costs, charged me £178 without explanation or a method of contacting. Tried to pay the balance but there online Oban bank transfer did not work.They put the case with a credit company who charged another 100 euros for the Emil and when I tried to pay them guess what the credit link did not work !Sixt said debt had been passed on and not there concern Cold ruthless incompetence despite my efforts to clear the debt steer well clear Many other rent a car companies out there. My daughter hired a Sixt vehicle on New Years day from the Leeds branch, to get back to London for her work at ITN. Phones are busy but then just shuts off, the website is in German and uneasy to correct. I was treated with the upmost respect and courtesy. Saw some negative reviews about them on charges after return for damages etc and am quite apprehensive now. We then left the Sixt yard at Temple meads bristol and set on our way to Exeter. I can see complaints here on Trustpilot but I can't share that experience because for me it was great, maybe due to the constraints of … The car from Sixt in Lisbon rented to me had many scratches, damages (some of them were listed in their original report). Terrible service and overpriced. Don't really care for repeat custom. perfect english speaking. Sixt was first mentioned on PissedConsumer on Dec 11, 2012 and since then this brand received 287 reviews.. Sixt ranks 91 of 354 in Rentals category. Having used this company in the past with no issues I thought to continue using their service to move house recently.I hired a van for the day, did the regular checks and read through the previous damage report before signing the car out, there were a number of issues/damages that were all recorded. No customer service to speak off. Hidden charges etc. I don’t doubt that there are probably bad example, maybe bad branches or bad staff but on the whole I find Sixt far better than the other companies. Rude and slow staffWill definitely be sticking to zipcar from now on and it makes you realise what a great service that is in comparison. My daughter hired a Sixt vehicle on New Years day from the Leeds branch, to get back to London for her work at ITN. Jobs. Tried to pay the balance but there online Oban bank transfer did not work.They put the case with a credit company who charged another 100 euros for the Emil and when I tried to pay them guess what the credit link did not work !Sixt said debt had been passed on and not there concern Cold ruthless incompetence despite my efforts to clear the debt steer well clear Many other rent a car companies out there. His assistant Daniel was most professional. I got a good rate from them and am thinking of using them. perfect english speaking. Sixt are a premium brand company that seem to have significantly better cars than any other company but at pretty much the same prices. Moving forward I’ve told them multiple times their number plates have been cloned and they’re not interested in reporting the matter I’ve since been sent photo evidence from Southwark council where the fine was issued and the colours of the cars are totally different. © 2021 Trustpilot, Inc. All rights reserved. It seemed they were trying to get me to pay for the other damages already on the van and this new one that I categorically did not do. Overview Sixt Rental Cars has a consumer rating of 1.29 stars from 48 reviews indicating that most customers are generally dissatisfied with their purchases. They are not actually cheaper but clever enough to trick you. Even if you return the car in perfect condition with full petrol, they will add additional services that you havnt agreed to, and it will be reflected in the final invoice to show you are due nothing back. So once you're there you are kind of stuck.Then the customer service...The agent didn't make any efforts to be understandable. We could have driven this van through a wall and you wouldn't have been able to see the difference, just about every panel on the van was dented or scratched.It's a Never Again for me Sixt, although I don't see you being around for too long if you don't improve things quickly.VERY VERY POOR Shane Turner. Still, I paid the double.I think it's a dishonest company and you should avoid it. Absolute disgraceful company with lack of empathy and customer care avoid at all costs I had booked hire however due to circumstances cancelled in advanced proceeded to charge for rental anyway stating they incurred costs. Sixt Stansted staff – excellent! Sixt Review. They were not very helpful at all, therefore, I referred the issue to the BVRLA and also requested my personal data that was captured on their CCTV as this would prove I was not liable for these damages (which obviously they were very reluctant to provide).This goes on for a few days, then I received this notification "After reviewing the information available, we are pleased to inform you that wewill no longer be pursuing the claim against you for damage and we are closing our file on this matter" which would indicate they investigated the CCTV footage and it clearly shows I was not at fault, surely they should have done this in the first instance to avoid all the stress and potentially unlawfully paying for something that was not your fault!Therefore be careful if using this company, personally, I WOULD NOT RECOMMEND THEM but if you do ensure you take photo evidence when you take the van out and also photos of when it is returned, hopefully, this will help people in a similar position to myself and if you feel your case is not being dealt with correctly then refer your complaint to the BVRL.

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